We are committed to delivering high-quality management and consulting services that meet your needs and expectations. However, if you are not completely satisfied with our services, our Refund and Returns Policy outlines the process for requesting a refund or making adjustments.
1. Refunds
- Refunds for Consulting Services: Since our services are provided based on personalized consultations, refunds are available under the following conditions:
- If you request a refund within 7 days of your purchase.
- If the service has not yet been delivered or if there has been a clear error on our part.
- To request a refund, please contact us at [your email address] with your order details, including the purchase date and the service in question. We will review your request and process it within 5 business days.
2. Cancellations
- If you wish to cancel a scheduled consultation or service, you must notify us at least 48 hours in advance to avoid any charges.
- Cancellations made within 48 hours of the scheduled session may be subject to a 50% cancellation fee.
3. Service Adjustments
- If you feel that the service provided does not fully meet your needs, please contact us within 14 days. We are committed to resolving any issues and may offer an alternative consultation or service adjustment at no additional charge, depending on the situation.
4. Exemptions
- Refunds are not available once the service has been delivered or after the consultation has taken place, unless there is a clear failure on our part to meet the agreed-upon terms.
- Services or digital products such as reports, research, or analyses, once delivered, cannot be refunded unless there is an error in the delivery of the service.
5. How to Request a Refund or Make a Change
- To initiate a refund, cancellation, or service adjustment request, please contact us at:
Email: info@naytorsolves.live - Please include relevant details of your request, such as your order number, service details, and any additional information that may help us review your case.
We appreciate your trust in our consulting services and are dedicated to helping you achieve your business goals. If you have any questions or concerns regarding our Refund and Returns Policy, please don’t hesitate to get in touch.